First Round Capital Archives

Aisera lands $90M to automate customer service requests with AI

Aisera lands $90M to automate customer service requests with AI

August 3, 2022August 10, 2022 Kyle Wiggers 192 ViewsAI, Aisera, artificial intelligence, Customer Service, First Round Capital, funding, Goldman Sachs, helpdesk, Icon Ventures, Khosla Ventures, machine learning, menlo ventures, natural language processing, natural language understanding, nlp, NLU, norwest venture partners, startup, True Ventures 5 min read

Aisera, a startup developing what it describes as an “AI-driven” support ticketing system, today announced that it raised $90 million in Series D funding led by Goldman Sachs with participation from Zoom, True Ventures, Menlo Ventures, Norwest Venture Partners, Icon Ventures, Khosla Ventures, First Round Capital and others. CEO Muddu Sudhakar said the new cash […]

Sprig raises $30M to help companies gauge users’ reactions to products

Apps Artificial Intelligence Cloud Developer Digital Life Enterprise Expert Systems Funding Fundings & Exits HW & SW Mobile SaaS Startups TC

Sprig raises $30M to help companies gauge users’ reactions to products

August 2, 2022August 10, 2022 Kyle Wiggers 160 ViewsAccel, Andreessen Horowitz, App, Dev, developers, Elad Gil, First Round Capital, funding, product research, Sprig, startup, User Experience, user testing 4 min read

Sprig, a startup offering tools for user and software product research, today announced that it raised $30 million in a funding round from Andreessen Horowitz, Accel, First Round Capital, Elad Gil and Figma Ventures. It brings the company’s total raised to $90 million, which CEO Ryan Glasgow says is being put toward expanding Sprig’s service […]

Tesorio’s tools aim to help businesses automate payments collection

Apps Cloud Digital Life Enterprise Fintech Funding Fundings & Exits HW & SW Payments SaaS Startups TC

Tesorio’s tools aim to help businesses automate payments collection

July 5, 2022August 10, 2022 Kyle Wiggers 189 Viewsaccounting, billing, finance, Fintech, First Round Capital, Floodgate, fundersclub, funding, madrona venture group, Startups, tesorio, Xplorer Capital 5 min read

Although finance teams ultimately control budgets within their companies, investment in technology under the chief financial officer’s purview had been limited — at least until recently. That’s the assertion of Tesorio CEO Carlos Vega, who observed that, prior to the pandemic, most cash management processes had been run in spreadsheets and Word documents. “Cash is […]